If you are experiencing a problem while checking out, please try the following:
1.) Clear Your Browser’s Cache
On Chrome:
- Click on the 3 vertical dots on the top right corner
- Click on History
- Click on Clear browsing data on the left sidebar
- In the popup that appears, select a “time range” and the options Cookies and Other site data and Cached Images and files
- Click on Clear data
On Microsoft Edge:
- Click on the 3 horizontal dots on the top right corner
- Click on Settings
- Under the Clear browsing data option, click on Choose what to clear
- Select the checkbox Cookies and saved website data and Cached data and files
- Click on the Clear button
On Firefox:
- Click on the 3 vertical lines on the top right corner
- Click on Library and then History
- Click on Clear Recent History
- In the popup that appears, select a “time range” and the options Cookies, Cache, etc.
- Click on Clear Now
On Safari:
- On the keyboard, press Command+Y
- Click on Clear browser history
- In the popup that appears, select the time range and then click on Clear History
2.) Use a Different Browser
If clearing your browser’s cache in Step 1 does not work, try placing your order on a different browser. If you are using a desktop computer, try using your mobile device and vice versa.
